Frequently Asked Questions

Everything you need to know about shopping with Revibe South Africa.

What is the condition of the electronics sold on Revibe?

We specialize in high-quality refurbished and open-box electronics. Every device undergoes a rigorous 40-point diagnostic check to ensure it functions like new, backed by our quality guarantee.

How long does shipping take within South Africa?

We offer nationwide delivery via trusted local couriers. Orders in major hubs like Johannesburg and Cape Town typically arrive within 2-3 business days, while regional areas may take 4-5 business days.

Does my purchase come with a warranty?

Yes, all electronics purchased from Revibe South Africa come with a standard 12-month limited warranty that covers technical defects and hardware malfunctions.

What is your return policy?

We offer a 7-day 'No Questions Asked' return policy. If you are not completely satisfied with your device, you can return it in its original condition for a full refund or exchange.

What payment methods do you accept?

We accept all major credit and debit cards, Instant EFT via PayFast, and flexible interest-free installment plans through PayJustNow and Mobicred.

Are the batteries in refurbished smartphones tested?

Absolutely. We ensure that every smartphone battery has a minimum capacity of 80% or higher. If a battery does not meet our health standards during testing, it is replaced before the item is listed.