Returns & Exchanges
At Revibe South Africa, we stand by the quality of our refurbished electronics and offer a 7-day satisfaction guarantee and a 12-month warranty on most devices. If you are not completely satisfied with your purchase, you can return or exchange your item provided it remains in its original condition.
Initiate Your Request
Log in to your Revibe account and navigate to your order history to submit a formal return or exchange request within 7 days of delivery.
Package Your Device
Securely pack the electronics in their original packaging, ensuring all accessories, cables, and manuals are included to avoid restocking fees.
Courier Collection
Once your request is approved, we will arrange for our partner courier service to collect the package from your South African address at a scheduled time.
Quality Inspection & Refund
Our technicians will inspect the device upon arrival; once cleared, your refund or exchange will be processed within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing